Here's a collection of nice things that clients have said in 2017:
I just wanted to show my appreciation and gratitude to you for the professionalism you have exhibited when treating me for my extreme arm and back pain. It started back in March 2016 when after much procrastinating, I really thought nothing short of major surgery or amputation would rid me of the exponentially worsening pain and unable to tolerate it any more I looked up physiotherapists in the rough vicinity.
I found four or five and contacted them all. Some of them were very expensive and had swanky websites, some did not return my calls and all others were polite etc, but one, Kate Barnard, stood out.
The reason you stood out for me was, inter alia, your telephone manner was extremely calm and professional and you listened intently to my issues without any trace of trying to hasten my pleonastic and repetitive ramblings and you didn't rush me in to an appointment, you just listened and interjected with your thoughts on the rare occasions I paused for breath.
Words cannot describe how satisfied I am with the treatment I receive from you. You are patient, understanding, realistically down to earth and just an all round lovely person and as perverse as it sounds, it'll be a shame when I am fully cured and no longer need to attend however, I most certainly WOULD NOT HESITATE to recommend you to any person at all that finds themselves in a similar situation.
It is very rare to find a medical professional that actually appears to care for the patient in such a way as you do inasmuch as you never seem rushed, impatient, stressed or anything other than your natural down to earth polite and pleasant self and I for one can not thank you enough for it.
I could go on but it would just turn in to a list of sycophantic pleasantries so shall resist and the above shall have to suffice.
Finally, you'll be relieved to hear, I have to add that I have no objections to you using this letter whether you redact excerpts or use it in its entirety, and,i if it helps with the furtherance of business then I can only say it's an added well deserved bonus which I am delighted to play a part in.
Regards and the most sincere thanks,
Tony de Montfort"
"Caring and professional, Kate listened and tailored her treatment perfectly to suit my individual issues. She was recommended to me and I would not hesitate to recommend her to others as an excellent physiotherapist."
"Kate has been instrumental in my recovery from a horse riding accident. If I had to sum up my experience of Kate in three words I'd say: professional, knowledgeable and kind. I wouldn't hesitate in recommending her."
"I benefitted from Kate's advice and treatment from initial diagnosis through to post operative exercise. Indeed, I continue to use some of the exercises a year later."
"Excellent treatment. From start to finish my issues with my back were handled with professional treatment & very well managed."
"Kate was very welcoming and undertook her work in a very professional and helpful manner. She took plenty time to find out my history to enable an appropriate course of treatment. The course of treatment on my previously broken neck was very helpful, improved movement but also made me aware of my limitations and the likelihood of only minor improvement in future.
Kate also gave me verbal advice on a heart issue, which led me to have tests in hospital and ultimately have two stents fitted. This may well have been a live saver for me, as I was oblivious to the condition and not taking any action myself.
Kate's knowledge and ability to describe symptoms, their cause and an explanation of appropriate treatment is very good and reassuring. I would wholeheartedly recommend using kate's services."
"It was very easy to contact Kate following referral from my Healthcare provider. Pre any treatment Kate was very thorough in ensuring I had no allergies or pre-existing conditions that could be aggravated by any treatment.
She subsequently diagnosed very quickly that my condition was one that her treatment could not help.
Kate wrote a referral letter and in a very short space of time I saw a consultant and subsequently had surgery.
Now feeling great and no time was wasted due to Kates very quick diagnosis."
This year, I was pleased to be a finalist in the Bedfordshire BusinessWomen awards.
Pic: Noel Photography